The time it takes for you to receive your order from the time you click "submit order " is based on three ( 3 ) distinct steps :

Step 1
Clearance of payment details and acceptance of order by customer if required

Step 2
Supply, pack and prepare merchandise for dispatch.

Step 3
Transport from our warehouse to your nominated delivery point.

Step 1:
Once you have submitted the order, we need to check on the availability of stock together with payment authorisation. Most items at the Cleansui warehouse will be available for immediate dispatch, however sometimes your selected merchandise may be temporarily out of stock. Should this be the case we will advise you accordingly.

Step 2:
Once we have confirmed the order, we need to carefully prepare the merchandise, pack it and prepare it for dispatch. Once this is completed, we will notify you via email that your order has been dispatched.
Cleansui will ensure this is completed within the stipulated lead times, as per your order confirmation. If there are any problems meeting these deadlines, we will contact you immediately.

Step 3:
Goods are normally dispatched within 1 business day of your payment being received.  Once dispatched, delivery is dependent on our nominated carrier, but should be delivered within 4-6 business days to most areas.